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common records schedule

Campus Services

Records relating to management of various services and resources offered to members of York University and the wider community.


Ombuds Services - Case Files

Consists of records relating to complaints regarding allegations of unfairness in a university policy, process or procedure or allegations of discrimination and/or harassment. Records may include correspondence, interview summaries, advisor notes and settlement agreements. Note: This file class covers records created before the ombuds function was moved to the Office of the President in 2009.

Office of Primary Responsibility

Centre for Human Rights


5 years after file closed and student no longer enrolled, or staff member no longer receiving pay and benefits


Destroy after Archives review

Other Copies


1 year after resolution or file closed



See Also

CAM40 - Ombuds Services

CAM42 - Human Rights Services

CAM43 - Human Rights Services - Case Files

Retention Rationale

Retention based on anticipated operational use.

Approved by University Secretary and General Counsel on 2008-06-20
Updated on 2009-11-30