Information Technology and Information Management
Records relating to the management of York University's information technology, information assets and cultural resources.
INF43
Library Services - Reference
Consists of records relating to reference services offered to the University community including responding to emailed and telephone inquiries and requests, the provision of online research help and in-person research consultation. Records may include reference requests and replies, appointment booking request forms and transcripts of online sessions.
Office of Primary Responsibility
Libraries
Resource Centres
Retention
1 year after last action
Disposition
Destroy
Other Copies
Retention
Until operational use ceases
Disposition
Destroy
See Also
CPR12 - Conferences, Meetings, Symposia, Seminars, Training, Workshops - Internal Audiences for library orientations and research workshops
CPR28 - Community Relations and Outreach for activities to promote the use of library services
Retention Rationale
Records containing personal information must be retained for at least one year in accordance with the requirements of the Freedom of Information and Protection of Privacy Act R.R.O. 1990, Reg. 460, s. 5(1).
Approved by University Secretary and General Counsel on 2008-06-20